Store Policy
Besties – Store Policy
Welcome to Besties. We are committed to providing quality pet products and a safe, enjoyable shopping experience for our customers.
By using our website and placing an order, you agree to the terms outlined in this Store Policy.
Orders
Once you place an order, you will receive an order confirmation by email.
Please make sure that your shipping and contact information is correct before completing your purchase. If you notice an error, please contact us as soon as possible at:
We will do our best to assist you, but changes or cancellations may not always be possible once an order has been processed.
Product Information
We make every effort to ensure that product descriptions, images and information displayed on our website are accurate.
Please note that colours, sizes and appearances may vary slightly depending on your device screen and the product itself.
Payment
We accept the payment methods available at checkout. All payments are processed securely through our payment providers.
Besties does not have access to your full payment card details.